Cancellation Refund Policy. To receive a full refund, a cancellation must be submitted prior to the first day of class. No makeup classes for missed days. A credit will be issued for consecutive days of illness which cause the participant to miss more than half of the session. Written verification from a healthcare provider is required. Late enrollments will be prorated by the number of days missed, up to 25% of total program fee. If there are 3 empty spaces the first day of class, the class may be cancelled. Participants will be moved to another time if space is available. If the YMCA must cancel a class, an additional makeup class will be added on the back end of the session. If more than 1 class is cancelled by the YMCA, a credit will be issued for those missed days.